This website is operated by CP Roofing Solutions (“we”, “our”, “us”).
We are committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
Email: [email protected]
Phone: 01505 671020
Address:
Unit 5a,
Victoria works,
Mary street,
Johnstone
PA5 8BT
We may collect and process the following types of personal data:
Contact Forms
When you contact us via our website, we collect:
Your name
Email address
Phone number (if provided)
Any information included in your message
We collect this information to:
Respond to enquiries
Provide quotations
Deliver our roofing services
Maintain customer communication
The lawful basis for processing this data is legitimate interests and/or contractual necessity where applicable.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website may download and extract location data from images published on the site.
We use cookies and similar technologies to improve your experience on our website.
We use:
Essential website cookies
Google Analytics
Meta (Facebook) Pixel
Full details about the cookies we use are outlined in our separate Cookies Policy.
You can manage your cookie preferences via our cookie banner when visiting the site.
We use Google Analytics to help us understand how visitors use our website.
Google Analytics collects information such as:
Pages visited
Time spent on pages
Device type
General geographic location (not precise location)
IP address (anonymised where applicable)
This helps us:
Improve website performance
Improve user experience
Analyse marketing effectiveness
The lawful basis for this processing is consent, which you provide via our cookie banner.
We use the Meta Pixel to:
Measure the effectiveness of our advertising
Deliver relevant advertising on Facebook and Instagram
Understand website visitor behaviour
Meta may collect:
IP address
Browser information
Website interactions
Device information
This processing is based on consent, which you provide through our cookie banner.
For more information, please see Meta’s Privacy Policy at https://www.facebook.com/privacy/policy/.
We do not sell your personal data.
We may share data with:
Website hosting providers
IT and website maintenance providers
Analytics providers (Google)
Advertising partners (Meta Platforms)
Spam detection services
All third-party providers process data in accordance with UK GDPR requirements.
We retain personal data only as long as necessary for the purposes it was collected, including:
Contact enquiries: up to 12 months after last correspondence
Customer records: up to 6 years for accounting and legal purposes
Analytics data: as defined by Google Analytics retention settings
Comments: retained indefinitely unless removal is requested
Under UK GDPR, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request erasure of your personal data
Restrict or object to processing
Request data portability
Withdraw consent (where processing is based on consent)
To exercise any of these rights, please contact us using the details above.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Website: https://ico.org.uk
Phone: 0303 123 1113
Some of our third-party providers (such as Google and Meta) may process data outside the UK.
Where this occurs, we ensure appropriate safeguards are in place, such as:
UK adequacy regulations
Standard Contractual Clauses
Equivalent lawful transfer mechanisms
We implement appropriate security measures including:
Secure hosting
SSL encryption
Firewall and malware protection
Restricted administrative access
Regular software updates
These measures are designed to prevent unauthorised access, alteration, disclosure or destruction of your personal data.
In the event of a data breach, we will:
Investigate and assess the risk
Take immediate steps to contain the breach
Notify the ICO within 72 hours where legally required
Inform affected individuals if there is a high risk to their rights and freedoms
We do not carry out automated decision-making or profiling that produces legal or similarly significant effects on individuals.
Our website may contain links to other websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.